Which portal can be utilized by staff to consult internal procedures and perform routine tasks?

The answer is the Employee self-service portal, as this type of portal is specifically designed to empower staff members by allowing them to access internal procedures and perform routine tasks independently. These portals typically provide resources, such as company policies, guidelines, and forms that employees can reference at any time.

An Employee self-service portal enhances efficiency by enabling employees to find the information they need without having to go through multiple layers of management or administrative processes. This leads to quicker decision-making and fosters a sense of autonomy among staff.

In contrast, the other types of portals serve different purposes. A community portal generally facilitates interaction and collaboration among users or customers rather than focusing on internal procedures for staff. A support portal is aimed at assisting users with troubleshooting and customer service inquiries, which does not align with the goal of consulting internal procedures. An admin portal is primarily intended for administrators to manage configurations, user accounts, and permissions rather than serving as a resource for staff to consult on routine tasks.